Contact information
Contact Information
At Cosmo Divine, we are committed to providing a smooth and reliable shopping experience. If you have any questions regarding our products, orders, shipping, returns, replacements, or any other concerns, please feel free to get in touch with us.
Customer Support
Brand Name: Cosmo Divine
Email: support@cosmodivine.in
Business Hours: 7 days 10AM to 6PM
Our customer support team will make reasonable efforts to respond to your query as soon as possible.
Order-Related Queries
For faster assistance regarding an existing order, please include the following details when contacting us:
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Order Number
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Name used while placing the order
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Registered email address or phone number
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Details of your query or concern
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Relevant photos or videos, where applicable
For issues related to damaged, defective, incorrect, or missing products, supporting photos and/or videos may be required for verification.
Return, Replacement & Refund Queries
For return, replacement, or refund-related requests, please contact us within the timelines mentioned in our Return, Replacement & Refund Policy.
All such requests are subject to verification and approval in accordance with our applicable policies.
Important Information
Please note that our customer support team may require additional information to verify an order or resolve a concern.
Response times may vary during weekends, public holidays, sales, high-volume periods, or due to circumstances beyond our reasonable control.
Cosmo Divine reserves the right to communicate with customers through the contact details provided at the time of placing an order, including email, phone, SMS, or WhatsApp, where applicable.
Thank you for choosing Cosmo Divine.